My Eco Track Support Page

Welcome to the My Eco Track Support Page! We’re here to assist you in learning about climate change, evaluating your own environmental behavior and practices, and making a positive impact on the planet. Below, you’ll find useful information and resources to help you get the most out of our app.

What is My Eco Track? My Eco Track is an app designed to support young adults in learning about climate change and assessing their own environmental behavior. It provides tools, information, and challenges to help you make more sustainable choices and check your ecological footprint.

How can I download the My Eco Track app? The My Eco Track app is available for download on both iOS and Android devices. Simply visit the App Store or Google Play Store and search for “My Eco Track.” Tap on the app, and follow the prompts to install it on your device.

How can I navigate the app? The My Eco Track app has a user-friendly interface. The icons on bottom provides access to different sections such as educational resources, challenges, progress tracking, and more. Simply tap on the respective icons  to explore the various features.

I what languages the app is avalilable? The app is available in English, Spanish, German, French, Bulgarian and Greek.

I’m facing technical issues with the app. What should I do? If you encounter any technical difficulties or have questions related to the app’s functionality, please reach out to our support team by email to support@activecitizens.eu.

How can I provide feedback or suggest new features? We appreciate your feedback and suggestions for improving My Eco Track. You can submit your ideas or feedback by email to support@activecitizens.eu.. We value your input and strive to enhance your experience with regular updates and new features.